We’ve seen data and feedback from players on Oceanic realms that they have had very long queues for PvP activities, so we’ve decided to make it possible for them to queue into games with their counterparts in the Americas. This configuration change was made during maintenance today.
The PvP queue system will continue to prioritize matching players with other players in the same region, but if it can’t find a match within the same region in a reasonable amount of time, it will extend the search to include players from both Oceanic and Americas realms.
The change was put into place after Arena Season awards for Season 5 were assigned. It was necessary for us to keep the two regions’ leaderboards separate until after the final rankings were determined.
Thank you for all of your feedback and enthusiasm!